Modern digital era trends have greatly influenced the representatives of business on different levels and forced start using more innovative and remote services. As a result, the demand for remote digital services, such as customer service via the telephone or the Internet, is only growing and won’t be showing any signs of slowing down in the next decade or so.
But, while companies all over the world try to find best customer service experts, people, who are interested in working in this field, can extract some benefits from taking up such job. One of the best and most evident benefits is the opportunity to work from home or even for overseas companies. Sykes.com is one of such companies and they are regularly hiring new personnel.
What is Sykes.com?
Sykes.com is an American company, which specializes in providing comprehensive customer contact management solutions and outsourcing services internationally.
At the moment they have a wide array of openings for customer support agents and for similar phone jobs, which could be done from home.
If you are looking forward to working with an internationally recognizable company or go through the paid training process with them, please check out their “Careers” page: http://www.sykes.com/careers/
It should be noted that Sykes is an international company, providing services in 21 countries and hiring specialists, who reside in many parts of the world and can speak various languages. On their website there are job listings for various countries but please let us know in the comments if anyone outside USA or Canada managed to get a job with them.
Unlike other companies, which hire their specialists as independent contractors, Sykes employs their work at home specialists and provides various benefits – rewards and recognition, comprehensive training, regular paychecks and so on. But we were not able to find information about the hourly pay on their website but people, who worked for them claim that Sykes.com they earn $9-$10 per hour.
Don’t forget to leave your thoughts about this employer and experience you might have had with them.